Confused on who's subscribed to marketing emails and who's opted out? Not sure how customers can subscribe to begin with? Watch our tutorial below or keep scrolling to learn more!
Contact Statuses within Castiron:
- Email - A contact with the status is a subscriber that has opted in to receiving email marketing from you.
- SMS-A contact with the status is a subscriber that has opted in to receiving SMS/text marketing from you.
- Opted Out - A contact that has a blank status was either added by you and the subscriber box was left unchecked, or it is a customer that has opted out from receiving marketing emails on their own.
- "Pending" - A contact that says “pending” has received Castiron’s invitation to subscribe to your shop, but has yet to do so. If this contact does not respond, Castiron will send an auto-reminder to subscribe the month following.
Customers can opt in to becoming subscribers:
- By filling out your store's signup page How to Share Link to Sign Up for Shop Updates
- When they go to check-out
- Shop Sign Up Page. https://admin.castiron.me/marketing/popups
- By you manually adding them as a contact and a subscriber How to Add & Upload Contacts to Your Castiron Shop
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