Deposits are ideal for securing partial payments upfront on large or custom orders, ensuring you’re covered in advance while finalizing the remaining payment later. It's especially handy during high-demand times, like holiday seasons.
Steps to Use the Deposits Feature:
Create an Invoice
Navigate to Quotes and Invoices in the sidebar and create a new invoice. Select the product requiring a deposit.
Enable the Deposit
Toggle the deposit feature and set either a fixed amount or a percentage of the total order.
Set Payment Terms
Choose when the deposit is due, with options like 24 hours or 7 days from invoice date. Choose when the balance is due.
Send to Customer
Once saved, send the invoice. You can also filter invoices by their payment status (e.g., draft, paid, pending). AN email confirmation will be sent to you and your customer confirming the deposit has been paid.
Balance Payment
An email to pay the balance will be sent to your customer on the due date you set. The customer can pay the balance before the due date by clicking on the "Pay Balance" button on the deposit confirmation email (if they cannot find it, you can forward your copy)
The details:
- Set your total amount amount, enable a deposit and set your $ or % for the first payments, and the fulfillment fee (for delivery/shipping).
- Deposit/payment 1 is amount set plus Castiron + stripe transaction fees + taxes (if applicable).
- Balance/payment 2 is remaining balance plus Castiron + stripe transaction fees + taxes (if applicable), and the fulfillment fee.
Why Use Deposits?
This feature simplifies managing payments, ensuring you secure a portion of your fee upfront for large or custom orders. It’s especially useful during busy seasons!
*If you want 100% payment up front, do not enable the deposits feature—just sent the invoice.
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