Fulfillments for Presales

Fulfillments are the methods by which your customers will receive their orders. Castiron supports three different types of fulfillments: local pick-up, local delivery, and shipping. 

You can choose which of these methods you will use for your shop and for individual products. With Castiron, your customers will always be required to select a fulfillment option prior to paying and completing an order. 

The fulfillment options you create will show across your entire shop. This prevents a customer from placing one order with multiple fulfillment options at once (so you don't get one order with multiple different pick up/delivery times). 

How to Customize Fulfillment for Presales

You can use your regular (active) fulfillment options for your Presales. You do not need to create a new one specifically for Presales, but it can help you manage your availability. If you want to create a fulfillment option that will only apply to the products listed in your presale, follow these steps:

• To create a Presale fulfillment, you go through the same process as regular ones: On the left-hand side of your navigation panel click on the Fulfillments tab:

  

  This will take you to your fulfillment home screen, where you can edit, delete, and add fulfillment methods to your store. Click on the "Add An Option" button at the top right to create a new option for your customers. Later you will be able to connect these to the products of your choice. 

• Once you click Add An Option you will be given three fulfillment options to choose from: 

  

• Select the option you want for your presale fulfillment (Local Pick Up, Local Delivery, or Shipping). 

• If you plan to offer more than one option for the Presale, you will need to create them individually so you’ll set up one, then come back to Add An Option, and set up the next one. In the article we will go over how to set up each type of fulfillment. 

• Then you name the fulfillment: We recommend giving Presale fulfillments a very specific title, such as "Halloween Cookie Presale Pickup" or “Mother’s Day Dessert Delivery” or “Sunday Sourdough Pickup”. It helps you manage the fulfillment and makes it clear to your customers. 

• Next, create the unique date and time slots for every pick-up option that you'll be offering during this Presale (see sections above for pick up/delivery for more details). 

**Most importantly: Leave all fulfillments you want to use only for a Presale as Inactive. When building your Presale, you will be able to select it as a fulfillment option. Keeping it Inactive keeps that fulfillment option is unavailable for regular instant checkout from your shop. 

If you have more questions about fulfillment, check out the article Everything to Know About Fulfillments

We have provided a lot of information about fulfillments! If you ever need any assistance, please reach out to [e-mail] and let us know how we can help!